Privacy Policy
Data Controller: gutezeit, Volksgartenstraße 69, 41065 Mönchengladbach, Germany. Email: info@gutezeit.shop.
Data We Collect
- Order data: name, addresses, email, phone, items, payment details (tokenized)
- Technical data: IP, device/browser info, cookies, analytics
- Support communications and preferences
Purposes
- Fulfil orders and provide customer support
- Payments, fraud prevention and security
- Service improvement and personalization (where consented)
- Legal compliance (tax/audit/consumer law)
Legal Bases (GDPR)
- Contract performance (order processing, delivery)
- Legitimate interests (fraud/security, analytics)
- Consent (marketing cookies, newsletters)
- Legal obligations (invoicing, accounting)
Sharing
We share data with processors (payment gateways, logistics, analytics) under agreements that protect your data. We do not sell personal data.
International Transfers
Where EU data is transferred outside the EEA, we use appropriate safeguards (e.g., SCCs) and technical measures.
Your Rights
- EU (GDPR): access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Contact us or your local authority.
- US (CCPA/CPRA where applicable): right to know, delete, correct, and opt-out of sale/share (we do not sell personal data).
Cookies
We use necessary cookies and, with consent in the EU, analytics/marketing cookies. Manage preferences via the cookie banner or browser settings.
Retention
Order records are kept for the period required by law (typically 6–10 years in the EU). Other data is retained no longer than necessary.
Contact
For privacy requests, email info@gutezeit.shop.